Best Practice

Accredited Best Practise Real Estate Agency

Ross & Galloway is proud to be an Accredited Best Practice Real Estate Agency.

Q. Why should an Australian or New Zealand residential property seller, buyer, investor (landlord) or tenant seek out the services of an Accredited Best Practice Real Estate Agency?

A. Accreditation is only awarded to an agency which has a written Guarantee of Service and complies with top 10% levels of performance in each of the following client focused categories.

1. Customer Service.
2. Standards of Professional Conduct and Ethical Behaviour.
3. Employee Training and Support.
4. Business Management.

Every Best Practice Accredited Agency is independently audited in these four areas of agency practice.

The Result: Property consumers receive the level of service they demand and deserve from an agency which is part of an Australian and New Zealand wide network of customer service focused agents.

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